1. Introduction

Aeroconn Interconnect Solutions (“Aeroconn”, “we”, “us”, or “our”) respects the privacy of individuals and businesses that interact with us.

Aeroconn provides aerospace and high-reliability interconnect products and engineering solutions, including aerospace connectors, cable assemblies, backshells, protective accessories and customized connectivity solutions.

This Privacy Policy describes the types of information we may collect, the purposes for which we may use it, the circumstances in which it may be shared, and the measures we take to protect it.

This Policy applies to information submitted through our website, including product enquiries, quotation requests, contact forms, business communications and other interactions with Aeroconn.

2. Information We Collect

Depending on how you interact with Aeroconn, we may collect information that you voluntarily provide to us as well as certain technical information generated when you use our website.

2.1 Information You Provide

When you submit an enquiry, request a quotation, contact us or communicate with our team, you may provide information such as:

• Name and designation
• Company or organization name
• Email address
• Telephone or mobile number
• Business address
• Billing or shipping information, where applicable
• Product or part numbers
• Quantity requirements
• Technical specifications and application requirements
• Project or procurement information
• Information contained in your enquiry or message
• Any other information you choose to provide

2.2 Information Collected Automatically

When you access our website, certain technical information may be collected automatically by our website infrastructure, hosting provider, security systems or analytics technologies, where enabled.

Such information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website or source
• General website usage information

This information is generally used for website operation, security, troubleshooting, performance monitoring and, where applicable, analytics.

3. How We Collect Information

We may collect information through several channels, including:

• Forms and enquiry fields submitted through the Aeroconn website.
• Product quotation or Request Quote forms.
• Direct email, telephone, WhatsApp or other business communications.
• Information provided during discussions regarding products, technical requirements, projects or procurement.
• Information generated through your use of our website, such as technical and usage information.

You are responsible for ensuring that information supplied to Aeroconn about another individual is provided lawfully and that you have the appropriate authority to provide it.

4. How We Use Your Information

We use information collected from you for legitimate business and operational purposes, including:

We may also use information where necessary to comply with applicable legal, regulatory, accounting or contractual requirements.

5. Information Sharing and Disclosure

Aeroconn does not treat customer information as a commodity for sale. We may, however, disclose information where reasonably necessary to provide our services, operate our business, comply with legal obligations or protect our legitimate interests.

5.1 Service Providers

We may use trusted third-party service providers for services such as website hosting, website maintenance, email delivery, payment processing, analytics, cybersecurity, communications or other operational functions.

Where third parties process information on our behalf, they may receive only the information reasonably necessary for the service they provide.

5.2 Manufacturers, Suppliers and Business Partners

Where required to respond to a customer requirement, quotation, technical enquiry or product request, relevant business or technical information may be shared with manufacturers, suppliers or authorized business partners.

Such sharing may be necessary to confirm product availability, technical specifications, compatibility, pricing, lead time, customization requirements or other information necessary to fulfil an enquiry.

5.3 Legal and Regulatory Requirements

We may disclose information where required to do so by applicable law, regulation, legal process, court order, government authority or other lawful request.

5.4 Business Transactions

If Aeroconn undergoes a merger, acquisition, restructuring, sale of assets or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance and user experience.

6.1 What Cookies Are

Cookies are small files or pieces of information stored on your device by a website. They can help a website remember preferences, maintain functionality and understand how visitors use the website.

6.2 Types of Cookies

Depending on the services enabled on the website, cookies may include:

• Essential cookies: required for basic website operation and security.
• Functional cookies: used to remember preferences or improve website functionality.
• Analytics cookies: used, where enabled, to understand website traffic and usage.
• Marketing or advertising cookies: used only where relevant services are implemented and permitted by applicable requirements.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Business Communications

When you contact Aeroconn, we may use the contact information you provide to respond to your enquiry, quotation request, technical question or business requirement.

We may also send communications relating to an existing business relationship, such as quotation updates, order-related information, technical documentation, delivery information, service communications or other information necessary for the relevant business interaction.

Where Aeroconn sends optional promotional or marketing communications, applicable opt-out or unsubscribe mechanisms will be provided where required.

8. Data Security

Aeroconn takes reasonable measures to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

Depending on the nature of the information and the systems involved, security measures may include access controls, authentication mechanisms, secure hosting, system monitoring, administrative safeguards and other technical or organizational controls.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Respond to enquiries and provide requested services.
• Maintain customer and business records.
• Complete transactions and contractual obligations.
• Meet applicable legal, tax and accounting requirements.
• Resolve disputes and enforce agreements.
• Maintain appropriate business and security records.

The specific retention period may vary depending on the nature of the information, the business relationship, applicable legal requirements and operational needs.

When information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymize or securely dispose of it.

10. International Data Transfers

Aeroconn may work with technology providers, manufacturers, suppliers, service providers or business partners located in jurisdictions outside your country.

Where personal information is transferred or processed across jurisdictions, Aeroconn will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.

11. Third-Party Websites and Services

The Aeroconn website may contain links to third-party websites, services, manufacturers, suppliers, platforms or other external resources.

These third-party websites operate independently from Aeroconn and may have their own privacy policies, terms and data practices.

Aeroconn is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights relating to your personal information.

These rights are subject to applicable laws and may have limitations or exceptions. To exercise a privacy right, please contact Aeroconn using the details provided below.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized disclosure.

13. Children’s Privacy

Aeroconn’s website and services are intended primarily for businesses, professionals and other users involved in technical, commercial and procurement activities.

We do not knowingly seek to collect personal information from children through our website.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

14. Changes to This Privacy Policy

Aeroconn may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology or applicable legal and regulatory requirements.

When changes are made, the updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically to remain informed about how we handle information.

15. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your information, or have a privacy-related concern, you can contact Aeroconn using the following details.

Please do not send passwords, payment card details, confidential authentication information or other highly sensitive information by email unless specifically requested through an appropriate secure channel.